Tata Consultancy Services · Noida, Ghaziabad
Key Responsibilities: 1. Vendor Governance & Performance Management Establish and maintain vendor governance frameworks and operating models. Conduct regular vendor performance reviews, including QBRs / MBRs . Track SLAs, KPIs, and service quality metrics, ensuring compliance and performance. Lead issue escalation, service improvement plans, and corrective actions. 2. Contract & Commercial Management Support contract creation, negotiation, renewals, and amendments. Monitor contract compliance a…
Key Responsibilities: 1. Vendor Governance & Performance Management Establish and maintain vendor governance frameworks and operating models. Conduct regular vendor performance reviews, including QBRs / MBRs . Track SLAs, KPIs, and service quality metrics, ens...
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